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Table of Contents

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1. Scope

  • Process Configuration

  • Behavior Controller

    • Cross-Configuration

  • Security

    • Captcha & SSL

    • Roles and Access

    • Users and Permissions

    • Audit

  • Automated Processes

    • Tasks

    • Cron Jobs

  • Checklists

  • Integrations

1.1. Software Coverage

  • Initial Configuration

  • Security

    • System Access

    • Roles & Access

    • User and Role Configuration

      • User Listing

      • Restricted Lists

    • Auditing

  • Calculation System

    • Calendar Closure

    • Optional Cron Jobs

  • Data Quality Review

  • Integrations

2. Definitions

  • Environment Variables: An environment variable allows configuring the system according to the company's needs. These variables can alter the display of modules and their content, depending on the value they hold, as well as modify their behavior based on the assigned value.

  • Cron: The command-line utility "cron" is a task scheduler in Unix-like operating systems. Users who configure and maintain software environments use "cron" to schedule jobs, also known as cron tasks, to run periodically at fixed times, dates, or intervals.

  • Captcha: A test used by websites and web services to verify whether the user is a human internet user and not a robot; it involves simple identifications of letters, numbers, or images.

3. Key Features

  • Permissions and Roles

  • Auditing

  • Security

4. Conditions

For the proper utilization of the software functionalities, it is necessary to have previously defined technical and/or business elements, such as:

5. Operation

Juan Pablo is the administrator of the platform and needs to carry out the configurations for various modules. Juan Pablo should perform this task at the beginning of the project to ensure that each module aligns with the company's requirements.

...

  • Initial Configurations

  • System Processes

  • Security

6. Configurable Elements

The following are the elements to configure in the software:

  • Permissions and Roles

  • Auditing

  • Security

6.1. Main Configurations

  • Initial Setup

    • Master Clear

    • Basic Setup

    • Territory

    • Customers

    • Orders

    • Configure Catalogs

    • Logistics

    • Payments

    • Quick Start: Access Permissions

    • Returns

    • Integrations

    • Issues

    • Party

    • Colors

    • Interaction

    • Permissions

    • Products

  • System Processes

    • Tasks

    • Processing Triggers

    • Version

    • Environment Variables

    • Currency

    • Document Ranges

    • Sequences

    • Functions per Strategies

    • Functions

    • Rule Engine Processes

    • Document Features

    • Checklist

    • Inconsistency Groups

    • Integrations Settings

    • Copy Database

  • Security

    • Roles

    • Dashboard Manager

    • Schedule

    • Audit Manager

    • External Integrations

    • Processing Audit

6.2. Configuration of Related Modules

…

6.3. Module Configuration

6.3.1. Initial Configuration

All the configurators in this block or section share the common purpose of providing easy and quick guidance for the initial configurations required to get the software up and running.

6.3.1.1. General Clear

This configurator is responsible for performing a mass deletion based on the selected component or module.

...

  • Only images

  • All characteristics

  • Characteristics and information

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6.3.1.2. Basic Configuration

This configurator allows you to make the necessary system parameterizations. Some of the configurations found here include:

...

Within this configurator, you'll find the action to configure. Clicking on it will display the necessary configurations according to the process. It enables easy, quick, and understandable configuration by following the listed steps for proper operation and setup.

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6.3.1.3. Territory

This configurator enables parameterizations for all necessary territory and geographic zone workflows. For proper operation and parameterization, it's important to follow the step-by-step instructions, as some modules depend on previous configurations.

...

  • Political and territorial division configuration

  • Necessary associations, like currency to a specific zone

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6.3.1.4. Customers

This configurator allows you to make parameterizations for all necessary customer workflows. For proper operation and parameterization, it's important to follow the step-by-step instructions, as some modules depend on previous configurations.

...

  • Configuration of document types

  • Configuration of contracts

  • Configuration of allowed file types

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6.3.1.5. Orders

This configurator enables parameterizations for all necessary order workflows, such as tax configuration, etc.

Additionally, you can configure environment variables related to this parameterization.

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6.3.1.6. Configure Catalogs

This configurator allows you to make parameterizations for all necessary catalog workflows. For proper operation and parameterization, it's important to follow the step-by-step instructions, as some modules depend on previous configurations.

...

  • SKU Association

  • Calendar Association

  • All necessary configurations for products

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6.3.1.7. Logistics

This configurator allows you to make parameterizations for all necessary logistics workflows. For proper operation and parameterization, it's important to follow the step-by-step instructions, as some modules depend on previous configurations.

...

Within this configurator, you'll find parameterizations such as:

  • Shipping Cost

  • Warehouses

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6.3.1.8. Payments

This configurator allows you to make parameterizations for all necessary payment workflows. For proper operation and parameterization, it's important to follow the step-by-step instructions, as some modules depend on previous configurations.

...

  • Payment Methods

  • Payment Association to a Geographic Zone

  • External Payment Configuration

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6.3.1.9. Quick Start: Access Permissions

This module allows you to quickly, for the first time, configure home pages corresponding to each user role.

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6.3.1.10. Returns

This configurator allows you to make settings for returns, such as return states, options for order changes, etc. Additionally, you can configure environment variables related to this setup.

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6.3.1.11. Integrations

This configurator allows you to make settings for environment variables that are important for the configuration of this process.

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6.3.1.12. Incidents

This configurator allows you to make settings for all the necessary flows of incidents. For proper functioning and configuration, it is important to follow the step-by-step instructions provided; otherwise, there may be incorrect configurations since some modules depend on previous settings.

...

  • Incident Categories

  • Severity

  • Channels

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6.3.1.13. Event

This configurator allows you to configure events, such as scheduling, event types, etc. Additionally, you can set up environment variables related to this configuration.

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6.3.1.14. Colors

This configurator enables you to make settings and customize the website, such as background colors, the overall site color, etc. Additionally, you can configure environment variables related to this setup.

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6.3.1.15. Interaction

This configurator allows you to make settings and customize interactions, such as templates, notifications, etc. Additionally, you can configure environment variables related to this setup.

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6.3.1.16. Permissions

This configurator allows you to make settings for all the necessary permission flows. Additionally, you can configure environment variables related to this setup.

...

  • Page Access

  • Access Based on Role

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6.3.1.17. Products

This configurator allows you to set up, as a guide or step-by-step process, all the necessary elements to start creating products, both from here and from the product manager in the Backoffice.

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6.3.2. System Processes

6.3.2.1. Tasks

In this module, you can view the tasks or actions that the software is currently performing. From here, you can cancel or deactivate tasks that are in an active or new state, meaning they are running or in a queue, pending execution, in case any task is taking too long to complete.

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6.3.2.2. Processing Events

This module allows you to configure and schedule the execution of tasks automatically, without the need for manual user intervention. For example, this could include sending autoresponders, registering orders for auto-shipping, and more.

...

  • Definition of the time when it will run.

  • Expression for automatic processing.

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6.3.2.3. Version

This module is purely informative, allowing you to check the most recent version of the software currently in use, as well as access the historical versions of the software.

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6.3.2.4. Environment Variables

An environment variable allows you to configure the system according to your company's needs. These variables can change the display of modules and their content, depending on the value they contain, and can also modify their behavior based on the assigned value.

...

Note: Avatax is sales tax software that automates tax calculations and the tax filing process.

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System environment variables

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6.3.2.5. Currencies

This module allows you to configure multiple currencies corresponding to a specific country, providing greater flexibility when assigning a value to a product, points, etc.

...

  • Political Divisions

  • Product Catalog Assignment

  • Product Cost

  • Display of currency types

6.3.2.6. Document Ranges

This functionality is used to create consecutive numbers for generated documents. Through this feature, you can adjust the resolution of invoices, set document ranges and prefixes, delete existing ranges, and create new ones.

...

Configuring document ranges typically requires pre-existing settings.

  • Types of documents

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6.3.2.7. Sequences

Within the software, there are tables or processes that handle auto-incrementing IDs or numbers, such as the user's personID or order numbers. The starting point for these numbers is not dependent on existing entries in their respective tables; instead, they are configured in the "Sequences" screen.

...

  • ORDER_NUMBER: This sequence is used in order processing, whether entered manually or adjusted.

  • SEQ_OR_INCONSISTENCY: This sequence is used in recording inconsistencies.

  • RE_EXE_HEADER_SEQUENCE: This sequence is used in processing both settlements and commissions.

  • UM_PERSONS_ID: This sequence is used when registering a person in the system, whether as a user, consultant, buyer, or seller.

  • SEQUENCE_MESSAGE_LOT: This sequence is used when sending a message from the software.

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6.3.2.10. Functions

This manager allows you to configure the parameters of functions, which will be reflected when configuring rules.

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6.3.2.11. Rule Processes

In this module, you can parameterize the list of processes in which rules are executed. These processes will be reflected in the "Process Name" field when creating a rule. Assigning a process to a rule is intended to group rules by the processes in which they are executed, making it easier to filter and find a required rule later.

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6.3.2.12. Document Features

Here, you configure company contact information according to each corresponding country. This information will later be reflected by auto-populating various documents such as invoices.

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6.3.2.13. Check List

In this module, you'll find a list of various processes within the platform along with their results, indicating whether there are failures, critical issues, or everything is okay. This is presented in a highly visual format, assisting staff in identifying and correcting errors that might be affecting the system's operation and processes.

Through this module, you can visualize and, in some cases, address the issues. Proper functioning of the check-list module requires prior configurations, including:

  • Inconsistency Groups

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6.3.2.14. Inconsistency Groups

Inconsistency groups involve the grouping of processes and subprocesses so that they appear in the checklist. This organization allows for a more structured presentation of information within the platform.

...

Configuring an inconsistency group ensures that other flows function correctly, such as the checklist.

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6.3.2.15. Integration Parameterization

The primary purpose of this manager is to enable the company to parameterize the behavior of its integrations. This allows for the modification of values such as the integration name, date format, possible file extensions, multiple export options, integration type, and the political division (country) to which it belongs.

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6.3.3. Security

6.3.3.1. Role Manager

This module allows for the management of access and actions within the software, including adding or removing permissions to access certain modules, view reports, and more.

...

Creating a role does not require prior configurations. This is one of the core modules in the system, as the proper functionality of the platform can depend on its configuration.

...

6.3.3.1

...

.1. Creating Roles

To create a role, follow these steps:

...

  • The first option involves clicking the "New" button to open and complete the new role creation form. This form requires you to enter four fields:

    • Name: the name to be given to the role.

    • Role Code: an identifier for the role (usually the same as the role name).

    • Default Page: the default home page assigned to this role.

    • Priority: the level of relevance of this role compared to other roles, especially for users with multiple assigned roles.

  • The second option is to expand the list of actions from an equivalent standard role to the one you want to create and select the action "Clone Role". In this case, you only need to enter the name of the new role.

.

...

...

6.3.3.1.2. Editing Roles

To edit a role, follow these steps:

...

  • Role Information: In this tab, you can edit role information such as its code, default homepage, and priority. Simply click on the pencil icon located in the top left corner of the section to make the necessary edits.

  • Role Access and Pages: In these two tabs, you can assign or unassign specific access and permissions to the role. To do so, just click on the checkbox corresponding to the specific access. Additionally, both tabs have a search function that makes it easy to locate the desired access.

  • Reports: In this tab, you can assign or unassign the ability to generate certain reports to the role. This is done by clicking on the pencil icon in the upper left corner and then checking or unchecking the box for the specific report.

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Below are examples of the permissions that two of the main roles in the software require:

...

Role

Role Access

Pages

Customer

CUSTOMER_MANAGEMENT_SHOW_N

CUSTOMER_EXPORT_EXTENDED_LO

ALLOW_PAYMENTS_WITH_BALANCE

SERVICE_TICKETS_QUEUE_WIDGET_

SHOW_TAB_COUPONS_REDEEM

CUSTOMERQUERY_PARTIES_TAB_S

SHOW_WIDGET_DEVOLUTION

SHOW_CUSTOMER_SATISFACTION

CUSTOMER_MANAGEMENT_SHOW_N

CUSTOMER_EXPORT_DISTRIBUTORS

CUSTOMERMANAGEMENT_SEGMENT

CUSTOMER_MANAGEMENT_WIDGET

CUSTOMERMANAGEMENT_COMMER

CUSTOMER_QUERY_SHOW_SEE_MO

CUSTOMERQUERY_USERACTIONS_T

SERVICE_KNOWLEDGEBASE_ADMINI

CUSTOMERQUERY_STATUS_EMAIL_

CUSTOMERQUERY_TAB_PERSONALI

ORDER_ENTRY_DELETE_FILES

NOTIFICATIONS_SHOW_MESSAGES_

CAN_CREATE_USER_FROM_FIRST_O

SHOW_COMMISSIONABLE_AND_QUA

ORDER_MANAGEMENT_SHOW_CON

ORDER_COMMENTS_SHOW_TITTLE_

ORDER_ENTRY_MANAGE_COMMENT

ORDER_MANAGEMENT_MANAGE_CO

ORDER

CUSTOMERQUERY_TAB_BUSINESSIN

ORDER_DETAIL_SHOW_CREDIT_ACT

ORDER_ENTRY_RENAME_FILES

ORDER_DETAIL_SHOW_ORDER_DOC

CAN_VIEW_PARTIAL_COMMISSIONS

BOT_CUSTOMER_MLM

CAN_ACCESS_ONLINEHELPS

CUSTOMER_EXPORT_LOADABLE

SHOW_BUTTON_EXPORT_CLIENT_N

ISSUES_ADMIN

CUSTOMERQUERY_TAB_SECTION_U

CUSTOMERQUERY_TAB_SECTION_P

CUSTOMERQUERY_TAB_SECTION_C

CUSTOMERQUERY_TAB_SECTION_E

CUSTOMERQUERY_TAB_SECTION_R

CUSTOMERQUERY_TAB_SECTION_A

CUSTOMERQUERY_TAB_SECTION_T

CUSTOMERQUERY_CASHOUT_TAB_

CUSTOMERQUERY_MYADMINISTRAT

ISSUES_HOME

ISSUE_DETAIL_AUDIT_TAB_SHOW

ISSUE_DETAIL_RECATEGORY_SHOW

SERVICE_TICKETS_STATUS_ISSUE_

SERVICE_TICKETS_TYPE_ISSUE_WID

CUSTOMERQUERY_ONLINEPAYMENT

CAN_ACCEPT_CONTRACTS

CUSTOMER_STEP_SHOW_BACKORD

CUSTOMERQUERY_MYCOMMISSION

CUSTOMERQUERY_TAB_ADDRESSIN

CUSTOMERQUERY_TAB_SECTION_S

CUSTOMERQUERY_TAB_SECTION_R

CUSTOMERQUERY_TAB_SECTION_B

CUSTOMERQUERY_ACTIVITIES_TAB_

CUSTOMERQUERY_BALANCE_TAB_S

CUSTOMERQUERY_POINTS_TAB_SH

CUSTOMERQUERY_REFERREDPOINT

CUSTOMER

CUSTOMERQUERY_LIQUIDATIONSU

CUSTOMERQUERY_HISTORY_TAB_S

CUSTOMERQUERY_USERS_TAB_SH

CUSTOMERQUERY_COMMUNICATIO

CUSTOMERQUERY_MYBUSINESS_TA

CUSTOMERQUERY_MYSUPPORT_TA

CUSTOMERQUERY_MYRESULTS_TA

CUSTOMERQUERY_MYCALENDAR_T

CUSTOMER_MLM

CUSTOMERQUERY_MOVEMENTS_CO

CUSTOMERQUERY_COLLECTION_MA

CUSTOMERQUERY_COUPONS_TAB_

PROFILE_SHOW_PROFILE_TAB

PROFILE_SHOW_EDIT_PROFILE_TAB

PROFILE_SHOW_MICROSITES_TAB

CUSTOMERQUERY_AGREEMENT_TA

PROFILE_SHOW_BILLING_ADDRESS_

CUSTOMERQUERY_REFERRED_TAB_

SHOW_BUTTON_NEW_ORDER

SHOW_TAB_RECRUITS

SHOW_TAB_CALENDAR

SHOW_TAB_PROMOTIONS

CAN_EDIT_INFORMATION_CUSTOME

ENABLE_EXTEND_REGISTRY

SHOW_BALANCE_CUSTOMER_SERVI

SHOW_BALANCE_INTEGRATOR_CUS

SHOW_ISSUES

NOTIFICATIONS_SHOW_NEWS_TAB

AUTH_SERVICE

CUSTOMER_INFORMATION_EXTEND

EDIT_ORDERS

EDIT_UNDERCOMMAND_CUSTOMER

SHOW_AUDIT

SHOW_DISCOUNTS

SHOW_INFORMATION_PROFILE

ORDER_MANAGEMENT_VALIDATE_D

SHOW_PERFORMACE_INDICATOR_C

SHOW_TRAKING

ST_CUSTOMERSERVICE_PASS

VIEW_SIDEBAR

CUSTOMERQUERY_ISSUES_TAB_SH

CUSTOMERQUERY_ORDERS_TAB_S

SHOW_TAB_INVOICES

CUSTOMERQUERY_BENEFITS_TAB_

ORDER_MANAGEMENT_SHOW_CREA

SHOW_SOCIAL_SELLING_SHARE_BU

CAN_VIEW_ACTIONS_ORDERS

SHOW_ORDERDETAIL_ORDER_COM

BUYER_DASHBOARD_SHOW_CREAT

BUYER_DASHBOARD_SHOW_REGAIN

CUSTOMERQUERY_SHOW_INDICATO

CUSTOMERQUERY_SHOW_LIQUIDATI

ORDERENTRY_SHOW_UPLOAD_FILE

SHOW_CUSTOMER_DASHBOARD_PA

ORDER_MANAGEMENT_SHOW_DETA

ORDER_MANAGEMENT_SHOW_EDIT_

ORDER_MANAGEMENT_SHOW_GENE

ORDER_MANAGEMENT_SHOW_FILTE

ORDER_MANAGEMENT_SHOW_SUM

ORDER_MANAGEMENT_SHOW_CANC

ORDER_MANAGEMENT_SHOW_RETU

SHOW_CREDIT_QUOTA_CUSTOMER_

SHOW_WIDGET_COMMENTS

WS_INTEGRATION_ACCESS

SHOW_LABEL_INVOICES_REPORT

SHOW_MOVEMENTPOINTS_CENTRAL

SHOW_PAYMENT_FIELDS

SHOW_PERFORMACE_INDICATOR_M

DOWNLOAD_INVOICE

CREATE_DEVOLUTION_FOR_ORDER

ORDERENTRY_SHOW_CREDIT_QUOT

CUSTOMER_EXPORTDATA

SHOW_TAB_COMMISSION

CAN_CHANGE_COLUMNS

MODIFY_IDENTIFICATION_REGISTRY

EDIT_CREDIT_QUOTE

PROFILE_SHOW_CREDIT_CUOTA_TA

SHOW_DOWNLINE

ORDER_EXPORTDATA

Network - Total

Consolidated - Events

Event - Statistical

Events - Calendar

Sales - Invoices

Treasury - Collection

Extact Report v2

Sales - Clients: Network

Sales - Clients: Zone

Network - New

Indicators - General

Exports

knowledge base

knowledge base categories

Issues

Returns Entry

Microsites

Event payment

Edit order

Service

Orders

Operations

Leads

Consultants

Genealogy

Commercial Dashboard

Communications

Incentives

Sales - Clients: Sales

Get secure file

Deny

Landing page

Widgets

Social network

ChatBot parameterization

Order qualification

Tracking Info

Contact

Accounting Notes

Dashboard Manager

Party

Issues

Orders

Business Cards

My Fast Start

Cash Out

Business Strategy

Payment Receipt

My Network

View Order Detail

Health Consultant

Transfer

Order Entry

New Consultant

Reports Dashboard

Commissions Indicators

Summary visit

Outcome Party

Schedule visit

Social Party

Guests

Event type

Event Report

Visits View

Party

Close Party

Commission Payment

Commision Statement

Commission Indicators

Workflow Definitions

SMS

Agreements

Reason

Pending

Admin

CUSTOMERQUERY_ONLINEPAYMENT

WS_ORDER_SENT_ACCESS

CUSTOMERQUERY_PUB_ARTICLES_

PROFILE_SHOW_EDIT_PROFILE_TAB

PROFILE_SHOW_PROFILE_TAB

CUSTOMERQUERY_COLLECTION_MA

CUSTOMERQUERY_MOVEMENTS_CO

CUSTOMERQUERY_BENEFITS_TAB_

SHOW_TAB_INVOICES

CUSTOMERQUERY_ORDERS_TAB_S

CUSTOMERQUERY_ISSUES_TAB_SH

CAN_VIEW_DYNAMIC_REPORTS

CAN_CHANGE_DATE_PORTFOLIO_R

SHOW_PAYMENT_FIELDS

PROCESS_INTEGRATED_ORDERS

PROFILE_SHOW_MICROSITES_TAB

WS_INTEGRATION_ACCESS

VIEW_VISITS

VIEW_SIDEBAR

UPLOAD_BUYER

ST_CUSTOMERSERVICE_PASS

SHOW_TRAKING

SHOW_LABEL_INVOICES_REPORT

SHOW_ISSUES

SHOW_DISCOUNTS

SHOW_CUSTOMER_DASHBOARD_PA

SHOW_AUDIT

SELECT_ZONE_HISTORY

SHOW_BALANCE_INTEGRATOR_CUS

CENTRALIZED_QUERY_CREATE_PAR

SHOW_TAB_PROMOTIONS

CUSTOMERQUERY_PARTIES_TAB_S

SHOW_TAB_CUSTOMER

SHOW_TAB_CALENDAR

SHOW_TAB_RECRUITS

VIEW_PAYMENTS_CONSULTANT_QU

SHOW_TAB_COMMISSION

SHOW_PERFORMACE_INDICATOR_M

SHOW_PERFORMACE_INDICATOR_C

SHOW_MOVEMENTPOINTS_CENTRAL

SHOW_CREDIT_QUOTA_CUSTOMER_

SEE_WAREHOUSES_OF_THE_COUNT

SHOW_BALANCE_CUSTOMER_SERVI

SEE_PROCESS_BUTTON

SEARCH_USERS_IN_GOALSDASHBO

ROLEACCESS_CHECKLIST_EMAIL

EXCLUDE_WEBSERVICE_ORDERMAN

CAN_CREATE_NEW_USERS

SHOW_BUTTON_NEW_ORDER

PROFILE_SHOW_AUTOSHIPPING_TA

PROFILE_SHOW_BILLING_ADDRESS_

PROFILE_SHOW_CREDIT_CUOTA_TA

CUSTOMERQUERY_COMMERCIAL_IN

CUSTOMERQUERY_AGREEMENT_TA

CAN_EDIT_INFORMATION_CUSTOME

CUSTOMER_LOAD

CUSTOMER_INFORMATION_EXTEND

CUSTOMER_EXPORTDATA

CUSTOMER_EDITION_SHOW_BRANC

CUSTOMER_APPROVAL

CREATE_DEVOLUTION_FOR_ORDER

CREATE_CUSTOMER_BY_OPERATOR

CLOSE_INVENTORY

CAN_VIEW_PARTIAL_COMMISSIONS

CAN_RESTORE_ALL_SYSTEM

CAN_REGISTER_NETWORK_CLIENT

CAN_INACTIVATE_CUSTOMERS

DOWNLOAD_INVOICE

CAN_CHANGE_COLUMNS

CAN_ACCESS_ONLINEHELPS

AUTOCOMPLETE_BILLING_MANGME

AUTH_SERVICE

ATTEND_ISSUES

ALL_TASKS

ALL_AUDITS

ALLOW_SHOW_AND_ACTIVATE_INAC

ADMIN_CUSTOMER_MANAGEMENT

ADMIN

ADJUSTMENT_ACCESS

ADD_ORDER_BY_OPERATOR

MASTER_USER_REGISTRATION

SEE_AVATAX_COMMIT_ORDER

SEE_ALL_THE_WAREHOUSES

SCH_PARTY_ACCESS

REQUEST_CUSTOMER_TRANSFER

REPORT_SCHEDULE_TABS

REPORT_SCHEDULE

RAFFLES_STATUS

RAFFLES_EXPORT

RAFFLES_ADMIN

ORDER_EXPORTDATA

NOT_VALIDATE_MAILGROUP_DATE

MODIFY_IDENTIFICATION_REGISTRY

CUSTOMERQUERY_CASHOUT_TAB_

LOGISTICS_SERVICE

LOAD_SKU_LOCATION

LOAD_PICKINGLINE_CONFIGURATIO

ENABLE_SHORT_REGISTRY

ENABLE_EXTEND_REGISTRY

EMAIL_SCHEDULE

EDIT_ORDERS

EDIT_CUSTOMER_MANAGEMENT

EDIT_CREDIT_QUOTE

EDIT_CLIENT_DOCUMENT

EDIT_CANCEL_TO_NEW

EDIT_ANY_CUSTOMER

ORDER_MANAGEMENT_SHOW_CANC

CUSTOMERQUERY_TAB_BUSINESSIN

CUSTOMERQUERY_TAB_PERSONALI

COMMITTESCOMERCIAL_COMMISSIO

CUSTOMER_MANAGEMENT_WIDGET

ORDER_DEVOLUTION_FULL_REFUND

CUSTOMERQUERY_RANKINFO_EDIT

CUSTOMERQUERY_PERSONALINFO_

CUSTOMER_QUERY_SHOW_SEE_MO

CUSTOMERMANAGEMENT_COMMER

CUSTOMER_MANAGEMENT_SHOW_N

CUSTOMERMANAGEMENT_SEGMENT

CUSTOMER_MANAGEMENT_SHOW_N

CUSTOMERQUERY_TAB_ADDRESSIN

ORDER_COMMENTS_MANAGE_VISIB

SERVICE_KNOWLEDGEBASE_ADMINI

SERVICE_TICKETS_DETAIL_EDIT

ALLOW_PAYMENTS_WITH_BALANCE

SHOW_NEW_BACKORDER_STATUSE

ORDER_ENTRY_CREATE_BACKORDE

SHOW_FIELD_TO_REDEEM_PRODUC

ORDER_DETAIL_SHOW_ORDER_DOC

ORDER_ENTRY_RENAME_FILES

ORDER_DETAIL_SHOW_CREDIT_ACT

ORDER_ENTRY_DELETE_FILES

ORDER

CUSTOMERQUERY_COMMUNICATIO

CUSTOMERQUERY_TAB_SECTION_T

CUSTOMERQUERY_TAB_SECTION_A

CUSTOMERQUERY_TAB_SECTION_R

CUSTOMERQUERY_TAB_SECTION_E

CUSTOMERQUERY_TAB_SECTION_C

CUSTOMERQUERY_TAB_SECTION_P

CUSTOMERQUERY_TAB_SECTION_U

CUSTOMERQUERY_MYADMINISTRAT

CUSTOMERQUERY_MYCALENDAR_T

CUSTOMERQUERY_MYRESULTS_TA

CUSTOMERQUERY_MYSUPPORT_TA

CUSTOMERQUERY_MYBUSINESS_TA

LOGIN_AS_USER

CUSTOMERQUERY_USERS_TAB_SH

CUSTOMERQUERY_HISTORY_TAB_S

CUSTOMERQUERY_LIQUIDATIONSU

CUSTOMERQUERY_MYCOMMISSION

CUSTOMERQUERY_REFERREDPOINT

CUSTOMERQUERY_POINTS_TAB_SH

CUSTOMERQUERY_BALANCE_TAB_S

CUSTOMERQUERY_ACTIVITIES_TAB_

CUSTOMERQUERY_TAB_AUDIT_SHO

CUSTOMERQUERY_TAB_SECTION_B

CUSTOMERQUERY_TAB_SECTION_R

CUSTOMERQUERY_TAB_SECTION_S

SHOW_SOCIAL_SELLING_SHARE_BU

ORDER_MANAGEMENT_SHOW_CREA

ORDERENTRY_SHOW_UPLOAD_FILE

ORDER_MANAGEMENT_SHOW_FILTE

ORDER_MANAGEMENT_SHOW_SUM

SHOW_ORDERDETAIL_ORDER_COM

SHOW_WIDGET_DEVOLUTION

SHOW_CUSTOMER_SATISFACTION

BUYER_DASHBOARD_SHOW_REGAIN

CAN_VIEW_ACTIONS_ORDERS

SHOW_COMMISSIONABLE_AND_QUA

PROFILE_PERSONAL_INFO_SHOW

PROFILE_SHOW_GOALS_TAB

ORDER_ENTRY_MANAGE_COMMENT

BOT_ADMIN

SHOW_WIDGET_COMMENTS

CAN_RESET_MEMCACHED_ORDERS

AUTOCOMPLETE_ALL_PEOPLE

SHOW_ORDER_TRACKING

SHOW_BUTTON_EXPORT_CLIENT_N

SHOW_BUTTON_CREATE_NEW_PAY

SHOW_ORDER_EXPORT_FAST

CAN_RECALCULATE_NETWORK

CUSTOMERQUERY_REFERRED_TAB_

CAN_ACCEPT_CONTRACTS

ORDERENTRY_SHOW_CREDIT_QUOT

ORDER_MANAGEMENT_SHOW_EDIT_

ORDER_MANAGEMENT_MANAGE_CO

ORDER_COMMENTS_SHOW_TITTLE_

ORDER_MANAGEMENT_SHOW_CON

ORDER_DETAIL_SHOW_DEVOLUTION

ORDER_MANAGEMENT_SHOW_RESU

ORDER_MANAGEMENT_SHOW_PRO

NOTIFICATIONS_SHOW_FAULTS_AN

NOTIFICATIONS_SHOW_MESSAGES_

NOTIFICATIONS_SHOW_NEWS_TAB

ISSUES_ADMIN

SHOW_TAB_COUPONS_REDEEM

ORDER_MANAGEMENT_SHOW_FILE_

CUSTOMER

CUSTOMER_MLM

ORDER_MANAGEMENT_SHOW_DETA

ORDER_MANAGEMENT_SHOW_GENE

ORDER_MANAGEMENT_SHOW_CANC

ORDER_MANAGEMENT_SHOW_RETU

ORDER_MANAGEMENT_VALIDATE_D

CAN_PAY_WITH_MERCADOPAGO_CO

CAN_PAY_WITH_MERCADOPAGO_OR

CUSTOMER_EXPORT_DISTRIBUTORS

CUSTOMER_EXPORT_EXTENDED_LO

CUSTOMER_EXPORT_LOADABLE

Master Clear

Currency Conversion

Basic setup

Territory

Customers

Orders

Logistics

Payments

Returns

Integrations

Issues

Party

Colors

Interaction

Permits

Schedule

Load Files

Order Statuses

Currency

Cycle process

Order Entry

Legal texts report

Audit Manager

Tasks

Reports Dashboard

Tax Rates

Online Payments Conciliator

Conciliation of payments cash

New Consultant

Configuration wizard

Transfer

Health Consultant

View Order Detail

My Network

Contact

Business Strategy

Cash Out

My Fast Start

Business Cards

Orders ranks

AddThis Configuration

Campaign To Inactivation

Online helps

Holidays

Dashboard elements

Roles

Check-List

Inconsistency Groups

Shipping Fee

Identification Type

Product History

Accounting Notes

Payment Receipt

Zoning

Mail Groups

Upload Mail Groups

Export MailGroups

Mail Plan

Environment Variables

Workflows

AddThis

Financial Institutions

Processing Triggers

Payment Options

Payment Conditions

Tax Category

Collection Centers

Procesing Steps

Document Ranges

document masks

Document Features

Version

Timeline Log

Language

Dashboard Manager

Multilanguage

Credit Cards

Sequences

Logistics - Analysis

Event - Statistical

Events - Calendar

Sales - Day

Sales - Invoices

Sales - Collection

Sales - Canceled

Balance - Collection

Portfolio - Risk

Balance - Movements

Receivable - Total

Receivable - Detailed

Logistics - Compliance

Logistics - Year

Consolidated - Events

Logistics - Freight

Logistics - Orders

Logistics - Service

Logistics - Missing

Logistics - Detailed

Logistics - Offices

Logistics - Delivery

Products - History

Products - Profitability

Products - Detailed

Treasury - Collection

Treasury - Detailed

Picking Lines

Integration Exports

Payments Export

Inventory

Warehouses

Inventory transfer

Inventory Upload

Inventory Movements

Inventory Adjustment

Picking

Stock Location

Export Stock Location

Transport

Payments - Detailed

Picking Stations

Difference Manager

Tracking Number Assignment

Notifications Report

Logistics Report

Logistical Information

Dashboard - Reports

Indicators - General

Network - New

Network - Total

Network - Statistical

Red - Categories

Edit order

Paper order validation

Signature Approval

Credit assignment

Form validation

Paper order acceptance

Customer validation

Generic Step

Customer Search

Deny

Counter offer

Get secure file

Trade statistics

Document Review

Centralized Commission

Queue

External integrations

Detailed collection summary

Roles legacy

message.page.calculateNetwork

message.page.calculateIndicators

Workflow - Rank Calculation

Workflow - Calculate Commissions

Workflow - Merge Indicators

message.page.returnIndicators

Indicators adjustment

Invoice movement crossing display

Points - Total

Wallet - Total: Extended Information

Extact Report v2

Logistic - Missing: Persons

Sales - Clients: Network

Sales - Clients: Zone

Sales - Clients: Sales

Marketing report

Fast Start

Custom Reports

Quick start: access permissions

Make an order

Balance Notes Export

Referred

Tracking Info

Inventory Movements Type

Order qualification

Matrix Location

ChatBot parameterization

Social network

Position manager

Our stores

Widgets

Landing page

Customers - Detailed Status

Queue Messages

Type visit

Customer Types

Taxes

Customer Segments

Attached Documents

Blacklist

Reason

Generic Fields

Manager units

Agreements

Auto-responders

Report Shipping of Messages

SMS

Tracking Zones

Reports Messages

Workflow Definitions

Commission Processes

Commission Status

Types of Accounts

Types of Tax Regime

Rank

Commission Indicators

Edit Indicators

Commision Statement

Commissions History Upload

Commission Payment

Rules

Service Levels

Channels

Upload Catalog

Catalog Report

Handling charge

Coupons

Replicate Catalogs

Upload Points Scheme

Offers

Effectiveness Of Offers

Business Strategy

Business Strategy

Detailed commission

Functions

Rule Engine Processes

Report awards undelivered

Raffles

Raffle Status

Budget

Upload Sales Budget

Export Sales Budget

Dashboard

Goals

Pending

Shipping Fee

Automatic processing results

Status

Priority

Online Issues

Media Channels

Returns

Workflow Returns

Notes Motives

Export Returns

Invoice Generation

Processing

Processing Audit

Order History File Upload

knowledge base

Order processing results

Autoshipping

Monitoring

Balance

Conciliator

Collection Categories

Types Collection

Treasury Manager

Upload treasury

Integrations Settings

Payment conciliation

Exports

Event type

Customer Appointment

Commissions Indicators

Manage Commissions

Incentive Groups

Continuity Ranks

Ranks Continuity Report

Visualize historical states

Visualize Historical Ranks

Sponsor Assignment

Party

Visits View

Event Report

Cycles manager

Guests

Social Party

Schedule visit

Outcome Party

Summary visit

Close Party

Event payment

Microsites

Returns Entry

Issues

Issue Category

knowledge base categories

Permissions for the point-of-sale role

  • PROFILE_SHOW_GOALS_TAB

  • PROFILE_SHOW_MICROSITES_TAB

  • PROFILE_SHOW_PROFILE_TAB

  • PROFILE_SHOW_PUB_ARTICLES_TAB

  • RAFFLES_ADMIN

  • RAFFLES_EXPORT

  • RAFFLES_STATUS

  • REPORT_SCHEDULE

  • REPORT_SCHEDULE_TABS

  • REPORT_VIEW_FILTERS_BY_ADMIN

  • REPORT_VIEW_FILTERS_BY_AREA

  • REPORT_VIEW_FILTERS_BY_COMMERCIAL

  • REPORT_VIEW_FILTERS_BY_WALLET

  • REPORT_VIEW_FILTERS_BY_ZONE

  • REQUEST_CUSTOMER_TRANSFER

  • SEE_ALL_THE_WAREHOUSES

  • SEE_DEVOLUTION_COLUMN_ORDERDETAIL

  • SELECT_OWN_WAREHOUSE

  • SELECT_ZONE_HISTORY

  • SHIPPING_VAL_MODIFY

  • SHOW_AUDIT

  • SHOW_BALANCE_CUSTOMER_SERVICE

  • SHOW_BUTTON_CREATE_NEW_PAYMENT

  • SHOW_BUTTON_EXPORT_CLIENT_NETWORK

  • SHOW_BUTTON_NEW_ORDER

  • SHOW_CUSTOMER_DASHBOARD_PAGINATION

  • SHOW_DISCOUNTS

  • SHOW_MOVEMENTPOINTS_CENTRALIZEDQUERY

  • SHOW_PAYMENT_FIELDS

  • SHOW_PERFORMACE_INDICATOR_MANAGEMENT

  • SHOW_TAB_BENEFITS

  • SHOW_TAB_CALENDAR

  • SHOW_TAB_COLLECTION_MANAGEMENT

  • SHOW_TAB_COMMISSION

  • SHOW_TAB_COUPONS

  • SHOW_TAB_CUSTOMER

  • SHOW_TAB_GOALS

  • SHOW_TAB_INVOICES

  • SHOW_TAB_ISSUES

  • SHOW_TAB_MOVEMENTS_COMMISSIONS

  • SHOW_TAB_ORDERS

  • SHOW_TAB_PARTIES

  • SHOW_TAB_PROMOTIONS

  • SHOW_TAB_RECRUITS

  • SHOW_TAB_REFERRED

  • SHOW_TRAKING

  • SHOW_WIDGET_DEVOLUTION

  • ST_CUSTOMERSERVICE_PASS

6.3.3.2. Dashboard Manager

From this module, you can preset the dashboards, shortcuts, and widgets that each specific role will see on the main screen or portal.

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6.3.3.3. Scheduling

From this module, you can schedule the automatic and periodic sending of a specific report to certain users.

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6.3.3.4. Audit Manager

From this module, you can apply various filters to audit records and then export a specific report of the filtered records.

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6.3.3.5. External Integrations

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6.3.3.6. Process Execution

From this module, you can monitor and cancel certain audit processes. You can also apply various filters to audit records and then export a specific report of the filtered records.

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